Terms & Conditions — Spaceman88

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", or "you") and Spaceman88 ("the Company", "we", "us", or "our"), governing your access to and use of the Spaceman88 online gaming and sports betting platform accessible at https://spaceman88.lat ("the Platform").

By registering an account, making a deposit, accessing any game, or otherwise using the Platform, you acknowledge that you have read, understood, and unconditionally agreed to be bound by these Terms, together with our Privacy Policy, Responsible Gambling Policy, and any additional game-specific or promotion-specific rules that may apply from time to time.

If you do not agree to any part of these Terms, you must immediately cease using the Platform and, if you have a registered account, contact our support team to request account closure.

In these Terms, the following expressions shall have the meanings ascribed to them below unless the context expressly requires otherwise:

In order to register and maintain an Account on the Platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

1. You must be a natural person of at least 21 years of age. Registration by or on behalf of any person below this age is strictly prohibited.
2. You must be legally capable of entering into a binding contract under the laws applicable to your jurisdiction of residence.
3. Your use of the Platform must not be prohibited or restricted by any applicable law, regulation, or court order in your jurisdiction of residence.
4. You must not be a current employee, contractor, or immediate family member of an employee or contractor of Spaceman88 or any affiliated entity.
5. You must not be registered on any self-exclusion list maintained by Spaceman88 or any third-party responsible gambling registry.
6. You must provide accurate, complete, and up-to-date personal information during registration. Submission of false, misleading, or incomplete information constitutes an immediate breach of these Terms.

Each User is permitted to hold only one registered Account on the Platform. The creation of multiple accounts by a single individual — whether for the purpose of claiming multiple bonuses, circumventing restrictions, or any other reason — is strictly prohibited and constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. Spaceman88 will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to secure your credentials.

You must notify Spaceman88 support immediately if you:

• Suspect that your Account has been accessed without your authorisation;
• Believe your login credentials have been compromised;
• Discover any discrepancy in your Account balance or transaction history.

Spaceman88 reserves the right to verify Account details at any time by requesting supporting documentation, including but not limited to a government-issued identity document (MyKad or passport), proof of residential address, and proof of payment method ownership.

Spaceman88 accepts deposits via the following methods: Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and select cryptocurrencies (BTC, ETH, USDT TRC20, LTC). Supported methods and minimum/maximum deposit limits may be updated from time to time without prior notice.

• All deposits must originate from a payment account or method registered in the name of the Account holder. Third-party deposits are not permitted.
• Minimum deposit amounts vary by payment method. Players should refer to the Cashier section of the Platform for current limits.
• Deposits made via e-wallets (Touch 'n Go, Boost, GrabPay) and DuitNow are typically credited instantly. Bank transfers via FPX may take 5–10 minutes. Cryptocurrency deposits require at least one network confirmation before funds are credited.
• Spaceman88 does not charge processing fees on deposits. However, your payment provider may apply their own transaction fees, for which Spaceman88 accepts no liability.
• All deposits are made in Malaysian Ringgit (MYR/RM) unless the selected payment method is cryptocurrency, in which case the equivalent MYR value at the time of transaction will be applied.

Withdrawal requests may be submitted by verified Account holders at any time, subject to the following conditions and restrictions:

• All active bonus wagering requirements must be satisfied in full before any balance derived from bonus funds may be withdrawn.
• Withdrawals will be processed to the same payment method used for the most recent deposit, unless otherwise approved by the support team.
• Minimum withdrawal amounts and any applicable processing fees are displayed in the Cashier section at the time of request.
• Verified accounts in good standing may expect same-day processing for most withdrawal methods during standard operating hours. Cryptocurrency withdrawals may take 15–60 minutes depending on network congestion.
• Spaceman88 reserves the right to request additional verification documents before processing withdrawals where the Company has reason to suspect fraud, identity mismatch, or unusual account activity.
• Withdrawals in excess of certain thresholds may require enhanced due diligence procedures, the duration of which is at the Company's reasonable discretion.

Spaceman88 offers a range of promotional incentives to new and existing players, including welcome deposit bonuses, cashback, birthday bonuses, referral rewards, and VIP-tier benefits. All bonuses are subject to the following general conditions, in addition to any specific terms stated in the applicable promotion's details:

• Wagering Requirements: All bonus credits must be wagered a specified number of times (the rollover multiplier, e.g., ×15 or ×20) before any winnings derived from such credits may be withdrawn. The applicable multiplier is stated in each promotion's terms.
• Maximum Bet: While an active bonus is in play, a maximum bet limit of MYR 250–500 per bet, spin, or hand typically applies. Exceeding this limit may result in the voiding of the bonus and any associated winnings.
• Game Contribution: Different game categories contribute different percentages towards the wagering requirement. Slots commonly contribute 100%; live table games and sports bets may contribute 10–20%. Specific contribution rates are stated per promotion.
• Validity Windows: Bonuses must be used within the stated validity period (typically 7, 14, or 30 days from credit). Expired bonuses and any associated wagering progress are forfeited automatically.
• Maximum Cash-Out: Winnings derived solely from bonus funds may be subject to a maximum withdrawal cap, which is stated in the promotion's terms where applicable.
• One Bonus at a Time: Only one bonus may be active at any given time unless otherwise stated. Players must opt in to promotions individually.
• Abuse Prevention: Spaceman88 reserves the right to withhold bonus payments and any associated winnings, and to suspend or close Accounts, where bonus abuse — including but not limited to staking patterns designed to minimise risk while satisfying wagering requirements — is detected.

The following general rules apply to all betting and gaming activity conducted on the Spaceman88 Platform, including sports betting, live casino, slots, and all other game verticals:

• All bets are final once confirmed by the Platform. Bets cannot be cancelled or amended after placement except where the Platform explicitly provides a cash-out or bet edit function for a specific market.
• Spaceman88 reserves the right to void any bet placed at odds that were manifestly incorrect due to a technical error or data feed failure. Players will be notified and stakes returned in such circumstances.
• In the event of a dispute regarding the outcome of any game or sporting event, the Company's records and the records of the relevant game provider or sports data supplier shall be binding.
• Sports betting markets are settled in accordance with official results as published by the relevant governing body (e.g., Liga Super Malaysia, the English Premier League, or the UFC). Any subsequent amendments to official results will not automatically trigger a resettlement unless Spaceman88, at its sole discretion, determines that such action is appropriate.
• Minimum and maximum bet limits apply per game and per market. Current limits are displayed within the relevant game lobby or betting interface.
• Winnings are credited to the Account balance immediately upon settlement of a bet or game round.

The following activities are strictly prohibited on the Spaceman88 Platform and will result in immediate Account suspension, forfeiture of balances, and where appropriate, referral to relevant law enforcement authorities:

• Use of automated software, bots, scripts, macros, or any other artificial means to interact with the Platform or to gain an unfair advantage in any game or betting market;
• Collusion with other players, game agents, or third parties to manipulate game outcomes or exploit bonus structures;
• Use of a VPN, proxy server, or other technical means to circumvent geographic restrictions or to conceal your true identity or location;
• Providing false or misleading personal information at any stage of registration, verification, or ongoing account management;
• Creating multiple Accounts (whether under the same or different personal details) for any purpose, including the claiming of multiple new player bonuses;
• Use of the Platform for any form of money laundering, terrorist financing, or other financial crime;
• Assisting any third party in engaging in any of the activities listed above.

Spaceman88 is required to conduct identity and age verification (Know Your Customer, or "KYC") in accordance with applicable anti-money laundering and responsible gambling regulations. KYC checks may be triggered at registration, upon the first withdrawal request, when account activity reaches defined thresholds, or at any time the Company has reason to seek verification.

Players may be required to submit one or more of the following documents:

• Government-issued photo identification (e.g., Malaysian MyKad or passport);
• Proof of residential address dated within the past three months (e.g., a utility bill or bank statement issued to an address in Kuala Lumpur, Penang, Johor Bahru, Shah Alam, Petaling Jaya, or any other Malaysian city);
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of the registered e-wallet account or a bank statement);
• Source of funds documentation in cases where high-value transactions are involved.

Spaceman88 will process KYC documents with due diligence and in accordance with our Privacy Policy. Until KYC is satisfactorily completed, withdrawal processing may be suspended. Documents submitted will be used solely for verification purposes and will not be shared with third parties except where required by law.

Spaceman88 reserves the right to suspend or permanently close any Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms, the Privacy Policy, or the Responsible Gambling Policy;
• Failure to complete KYC verification within a reasonable time following a formal request;
• Reasonable suspicion of fraud, identity misrepresentation, or financial crime;
• Account registration or use by a person under the age of 21;
• Self-exclusion request submitted by the Account holder;
• Commencement of legal proceedings against the Company by the Account holder;
• Any activity that is deemed to be in violation of applicable law.

In the event of Account closure for a breach of these Terms, Spaceman88 reserves the right to withhold any Account balance pending the outcome of an investigation. Where no breach is found, confirmed funds (excluding bonus credits) will be returned to the User via the original deposit method.

Players wishing to voluntarily close their Account should contact the support team via live chat. Account closure requests are processed within 24 hours.

To the fullest extent permitted by applicable law, Spaceman88, its directors, officers, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform;
• Loss of winnings resulting from technical failures, internet connectivity issues, or hardware faults on the User's side;
• Interruptions to the Platform's availability due to scheduled maintenance, emergency technical work, or circumstances beyond the Company's reasonable control (force majeure);
• Actions taken in reasonable reliance on information provided by the User during registration or verification;
• Any gambling losses incurred during normal use of the Platform, where all games and odds were functioning as documented.

The Company's aggregate liability to any individual User for any claim arising from the use of the Platform shall not exceed the total amount deposited by that User in the 30-day period immediately preceding the event giving rise to the claim.

Spaceman88 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference and available at spaceman88.lat/privacy-policy. By registering an Account, you consent to the processing of your personal data as described therein.

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data is transmitted using 256-bit SSL/TLS encryption. We do not sell or rent personal data to unaffiliated third parties for commercial purposes.

Spaceman88 is committed to promoting responsible gambling practices and providing our players with the tools and information they need to stay in control of their gaming activity. Gambling should be an enjoyable leisure activity — never a financial strategy or coping mechanism.

The following responsible gambling tools are available to all registered Users at no cost:

• Deposit Limits: Set daily, weekly, or monthly deposit caps from your Account dashboard. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Self-Exclusion: Voluntarily exclude yourself from the Platform for a defined period (30 days, 90 days, 1 year) or permanently. Self-exclusion requests are actioned within 24 hours.
• Session Reminders: Configure notifications to alert you after 30, 60, or 90 minutes of continuous play.
• Reality Checks: Periodic pop-ups displaying the duration of your current session and net session results.

Players who believe they may have a gambling problem are encouraged to seek help. Full details of responsible gambling support resources are available on our Responsible Gambling page. Spaceman88 is intended for players aged 21 and above only.

Spaceman88 reserves the right to amend, update, or replace these Terms at any time and without prior individual notice to Users. The effective date of any revision will be displayed prominently at the top of this page.

It is your responsibility to review these Terms periodically to remain informed of any changes. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the amended Terms in their entirety. If you do not agree with any amended Terms, you must immediately discontinue use of the Platform and request Account closure.

These Terms shall be governed by and construed in accordance with the applicable laws governing the Company's jurisdiction of operation under its international gaming licence. Nothing in these Terms limits any rights you may have under applicable consumer protection legislation in your country of residence.

In the event of any dispute between you and Spaceman88 arising out of or in connection with these Terms or your use of the Platform, the parties agree to first attempt resolution through good-faith negotiation via the Company's customer support team. If a resolution cannot be reached within 30 days, the dispute may be referred to the relevant licensing authority or an independent adjudicator as appropriate.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the Spaceman88 Platform, please contact our support team through the following channel:

• Live Chat: Available 24/7 directly within the Platform interface.
• Email: [email protected]

Our support team aims to respond to all written queries within 24 hours. For urgent account matters, we recommend using the live chat function for the fastest response.

For responsible gambling support and self-exclusion requests, please visit our dedicated Responsible Gambling page. For questions relating to your personal data, please refer to our Privacy Policy.